Nearsure is looking to solve complex business challenges through cutting-edge technology, specifically by improving customer journeys in Dynamics 365 (D365) to enhance performance, efficiency, and user experience.
Requirements
- Dynamics CE expertise (hands-on configuration and development)
- Experience with auditing and improving customer journeys and call workflows
- Ability to manage end-to-end changes, from requirements gathering to production deployment
Responsibilities
- Review and audit customer journeys from website form entry in D365 to lead disposition.
- Work with the CEO to align system configurations with call log data.
- Implement, test, and confirm changes function as expected.
- Coordinate deployment of changes into production.
Other
- Bachelor's Degree in Computer Science, Engineering, or a related field
- Advanced English Level is required for this role, as you will work with US clients
- Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons
