CBIZ, Inc. is seeking an innovative A.I. Analyst to identify impactful A.I. use cases and design prompt engineering training programs to empower internal teams and external clients to leverage A.I. technologies effectively.
Requirements
- Hands-on experience with prompt engineering or using A.I./LLM tools (e.g., ChatGPT, Gemini, Azure OpenAI, etc.), including creating, refining, and evaluating prompt outcomes.
- Demonstrated ability to identify, validate, and communicate high-value A.I. use cases for internal and client environments.
- Experience in designing and delivering engaging training sessions, workshops, or enablement materials on technical topics for diverse audiences.
- Strong technical and business acumen; able to bridge the gap between end-user needs and A.I. technology solutions.
- Proficient use of applicable technology
- Ability to follow technical instructions and guidelines
- Ability to document daily activities and system functions
Responsibilities
- Identify, evaluate, and document A.I. use cases by engaging with business units, sales teams, and clients to understand their challenges, workflows, and objectives.
- Lead interactive workshops and discovery sessions to uncover high-impact opportunities for A.I. automation, analytics, and process improvement.
- Design, develop, and deliver comprehensive prompt engineering training for internal staff and external clients, covering best practices for crafting, testing, and iterating prompts for various A.I. models and business scenarios.
- Develop hands-on enablement materials (guides, tutorials, case studies, knowledge base articles) focused on A.I. use case implementation and effective prompt engineering.
- Partner with product, sales, customer success, and marketing teams to build and facilitate customer-facing enablement programs, including A.I. use case validation, live demonstrations, and tailored prompt engineering sessions.
- Serve as a consultative advisor to teams, prospects, and customers, designing and prototyping A.I. solutions using real-world data and prompt strategies.
- Support RFI/RFP submissions by contributing use case examples and prompt-driven solution outlines that highlight MyCBIZ.ai's capabilities and business impact.
Other
- Bachelor’s degree in Business, Computer Science, Data Science, Information Systems, Education, or a related field.
- 2-4 years of experience in enablement, training, solutions consulting, or A.I./enterprise software roles, ideally with a focus on A.I. use case discovery or prompt engineering.
- Exceptional communication, facilitation, and storytelling skills; able to engage and influence both technical and non-technical stakeholders.
- Effective project management skills, able to juggle multiple initiatives and deliver results in a fast-paced environment.
- Willingness to travel up to 10-15% for training, client meetings, conferences, and events.
