The company is looking to solve the problem of managing and growing existing customer accounts by developing strong relationships, identifying new business opportunities, and ensuring customer satisfaction.
Requirements
- Problem-solving and analytical skills to interpret sales performance and market trends
- Basic computer skills and experience with Microsoft Office Suite
Responsibilities
- Process timely and accurate orders in accordance with customer needs
- Develop new business with existing customers and/or identify areas of improvement to meet sales quotas
- Maintain ongoing knowledge of plan workload, stock levels, current market, contract process and deliver schedules to provide accurate information to the customers
- Develop and maintain good working knowledge of end user applications of assigned metal products to maximize sales potential to meet customer needs
- Coordinate with management to assure optimum lead-time and inventory levels
- Identify any aged/obsolete inventory with suggested disposition
- Supply data, facts, etc to improve quality control
Other
- The Account Manager serves as the primary point of contact for any and all matters specific to assigned accounts.
- The Account Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers.
- This position is a remote role and will manage accounts throughout the Northeast - Pennsylvania, West Virgina, Ohio, New Jersey, New York, or Connecticut.
- Build and maintain strong, long-term client relationships
- Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
- Negotiate contracts and close agreements to maximize profits
- Results driven individual with high performance standards of themselves and others; with the ability to motivate and lead the sales team
- Previous work experience in sales, management, account management, or relevant experience
- Strong verbal and written communication skills
- Excellent listening, negotiation, and presentation skills
- Customer service oriented
- Ability to multi-task and manage multiple customer accounts
- Bachelor’s degree in marketing, business administration, sales or related field or Associate’s degree with equivalent relevant work experience
