Hiscox is looking for an Agile Delivery Lead to coordinate the day-to-day activities of squads within their value streams, improve Agile ways of working, and manage the delivery of product development and associated projects.
Requirements
- Detailed knowledge of, and experience working with, Agile frameworks (e.g. Kanban / XP / Lean / Scrum).
- 3+ years’ experience in an Agile Delivery Manager / Agile Delivery Lead / Scrum Master / Product Owner role (or demonstrable evidence of similar skills and experience).
- Knowledge of project management, delivering within an environment of Program / Portfolio of change.
- Experience with support of live complex solutions, Incident/Problem management including major incident management.
- Experience with agile delivery management and collaboration tools (e.g. JIRA, Confluence, Miro, Azure DevOps boards).
- Knowledge of technical subjects including architecture, SDLC, CI/CD pipelines, test automation, and other modern engineering practices.
Responsibilities
- Delivery ownership and oversight across the cross-disciplined squads (utilising Agile values, principles and practices) within a Value Stream.
- Utilise JIRA boards to facilitate change delivery by actively participating in the collation & prioritisation of the backlog.
- Help the squad to meet their commitments, remove impediments and dependencies as much as possible, escalate where appropriate when the squad is off track, and ensure they take appropriate action.
- Facilitate and tailor Agile ceremonies, different delivery methodologies, and ways of working at a squad and value stream level.
- Actively manage risks to deliver maximum business value and remove impediments.
- Drive continuous improvement through metrics and co-ordinating shared release management activities across multiple squads.
- Drive technical excellence by helping team improve their technical practices and processes.
Other
- Actively engaging in service delivery assisting with Vendor management, Financial and budget management, Legal Compliance and Risk management and more.
- Ensure stakeholder engagement, communications and expectations are appropriately managed and aligned. Protect the squad/s from external interference.
- Support the Change Manager and their Product Owners (POs) across the Value Streams, to ensure the backlogs are appropriately prioritised and that their roadmaps reflect ‘delivery do-ability’. Help the PO manage late and ad-hoc requests by balancing business priorities against existing commitments.
- Accelerate the timely delivery of requests for support from the squad/s – resolve dependencies between squads through close collaboration with other ADL and ATLs. Own the timely and accurate completion of squad administration.
- Exceptional organisational and time management as well as stakeholder management skills.
- Social, engaging and naturally collaborative with the ability to be a servant leader, organising and motivating the squad without the use of authority.
- Excellent communication and interpersonal skills ensuring confidence in conflict resolution and the ability to tailor own style to the audience.
- Engaging facilitation skills, both for in person and virtual settings.
