Ping Identity is seeking to leverage agentic AI and intelligent automation to drive enterprise transformation and improve digital experiences for users
Requirements
- 3–5 years of experience in roles such as RPA Developer, Platform Administrator, Integration Specialist, Data Engineer, or similar positions focused on process automation or enterprise systems
- Demonstrated ability to translate business needs into solution workflows — including process mapping, future-state design, and operational requirements
- Familiarity with AI-driven automation tools, including orchestration platforms (low-code/no-code or custom frameworks)
- Hands-on experience delivering enterprise process automation or digital transformation projects from ideation through deployment
- Working knowledge of enterprise operations, including how cross-functional teams interact and depend on each other
- Contributed to production-grade automation initiatives that incorporate AI agents, retrieval-augmented generation (RAG), or orchestration layers
- Written and tested prompts or workflows used in enterprise AI automation
Responsibilities
- Lead discussions with stakeholders across business operations, IT, engineering, and data teams to gather and clarify requirements, processes, and solution designs
- Help identify and prioritize high-impact business use cases where agentic AI can augment or automate workflows
- Translate use cases into future-state process diagrams and conceptual architectures that illustrate how intelligent automation will be delivered
- Design and configure intelligent agents to automate business processes using modern orchestration platforms (no-code or low-code)
- Manage intake and prioritization of automation use cases from multiple business units
- Partner with data engineers, architects, and platform teams to align enterprise AI platforms with bespoke agent implementations
- Support business stakeholders through AI adoption and change management, including direct collaboration when building and configuring intelligent agents
Other
- Strong communication skills, with confidence navigating both technical teams and business stakeholders
- 3–5 years of experience
- Bachelor's degree or equivalent experience
- Ability to work in a flexible, collaborative work environment
- Generous PTO & Holiday Schedule, Parental Leave, Progressive Healthcare Options, Retirement Programs, Opportunity for Education Reimbursement
