Baptist Health Information Services is looking for an Enterprise Automation Engineer to join its Digital Cloud Development Operations team to help drive resiliency, observability, reliability, and scalability through an automation-first approach, emphasizing end-to-end workflows, zero-touch operations, and strategic system integrations.
Requirements
- Experience designing or implementing AI-driven automation agents that support IT operations, observability, or cloud management by autonomously identifying and resolving issues.
- Familiarity with Large Language Model (LLM) integration (e.g., OpenAI, Claude, Gemini) for code generation, decision support, or infrastructure recommendations.
- Exposure to multi-agent orchestration frameworks such as LangChain, AutoGen, or Microsoft Autonomous Agents for coordinating complex, layered workflows.
- Integration of AI agents into DevOps workflows or incident response tooling.
- Understanding of prompt engineering, retrieval-augmented generation (RAG), or vector database utilization (e.g., Azure Cognitive Search, Weaviate) in the context of enterprise systems.
- Azure VMs, Virtual Networks, Storage Accounts, Azure AD
- Strong proficiency in automation and scripting using Bash, PowerShell, Python, and configuration management tools like Ansible or Terraform.
Responsibilities
- Expert level engineering skills across a broad range of technology stacks and programming languages.
- Design and build infrastructure & systems that provide high levels of scalability, reliability, performance, and security across Azure and on-prem environments.
- Automate manual processes by designing and implementing end-to-end automation pipelines that reduce operational friction, eliminate repetitive tasks, and enforce consistency through Infrastructure-as-Code and CI/CD practices.
- Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for all core services.
- Improve observability of all enterprise services with actionable monitoring, logging, and alerting using tools like Azure Monitor, Application Insights, and SolarWinds.
- Develop playbooks and runbooks to guide operations teams and support staff in managing infrastructure efficiently and safely.
- Partner with Digital Cloud Development Operations, Application Development, and Product teams to ensure new systems are designed for reliability and maintainability.
Other
- As an SRE at Baptist Health you will be a member of a team dedicated to improving our resiliency, reliability, observability, and scalability through different methodologies and tools.
- You will have the drive to improve and define how we automate, observe, scale, and operate enterprise services.
- Work closely with vendors and cloud providers (Azure, AWS, GCP) to optimize infrastructure and troubleshoot escalated issues.
- Support and mentor Tier 2 and 3 support engineers as a Tier 4 escalation point for complex technical issues.
- Participate in on-call rotation for critical services managed by the automation and infrastructure engineering team.
