The AI in Operations program at JPMorganChase is looking to solve the problem of efficient, thoughtful, and innovative use of AI solutions across the Operations space, by ensuring appropriate scaling and collaboration of AI capabilities and prioritization of highest value opportunities.
Requirements
- High proficiency with Microsoft PowerPoint for executive level documents and Excel based model for program analytics
- Experience in Microsoft SharePoint and data visualization tools such as Alteryx or Tableau is a plus
- Strong understanding of AI/ML algorithms, frameworks, and applications and prior experience in AI/ML technology delivery is a plus
Responsibilities
- Own the AI in Operations portfolio management process end to end including the intake process, prioritization and workflow process, and metrics and reporting
- Advance and mature the portfolio management process including driving the future direction, strategy, design, governance, and deliverables for the process
- Manage reporting and communicate portfolio performance and accomplishments to senior-level stakeholders
- Manage AI in Operations portfolio operating model – responsible for documentation, implementation, change management and ongoing strategy and planning
- Track key performance indicators (KPIs) and objectives, key results (OKRs) and own all tracking and reporting on program performance and outcomes
- Proactively manage team to ensure the success of programs including clearing of team roadblocks and supporting key escalations & challenges
- Collaborate with cross-functional teams, including AI in Operations program teams, AI teams across the firm, and Operations teams across the firm
Other
- 8 years of industry experience working on program management & change management related activities within a large-scale organization with a focus on large-scale transformation initiatives
- BA required
- Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
- Excellent oral and written executive-level communication and presentation skills
- A Master’s degree in Business Administration (MBA) can be advantageous
