Drive the exploration, implementation, adoption, and impact of artificial intelligence and automations across the Integrated Marketing organization at Dropbox.
Requirements
- 1+ year of experience driving efficiencies across a Marketing organization using AI and automations
- 4–6+ years of experience in marketing execution, operations, or program management with direct exposure to AI-enabled workflows and tools.
- Experience building or experimenting with AI agents, custom GPTs, or multi-step automation that embed AI into complex workflows.
- Demonstrated success applying AI to automate or enhance team workflows (beyond content generation) showing measurable impact on efficiency and outcomes.
- Strong analytical and problem-solving skills, with the ability to identify automation opportunities, prototype solutions, and prove return on investment.
- Hands-on experience with AI technologies, such as large language model frameworks, copilots, retrieval-augmented generation (RAG) applications, or low-code/no-code automation tools.
- Strong technical literacy with APIs and modern workflow automation platforms, enabling the ability to prototype or integrate AI-driven solutions.
Responsibilities
- Identify, test, implement, and scale AI-powered marketing automations that streamline operations, reduce manual work, and improve team efficiency and creativity.
- Partner with Corporate IT and Marketing Operations to translate technical AI capabilities within existing stack into practical, high-impact use cases that accelerate marketing productivity.
- Run pilot programs that demonstrate the business value of AI-powered workflows and inform broader scale-up strategies.
- Develop and maintain success metrics and reporting frameworks to measure AI adoption, capture feedback, and continuously refine processes for maximum impact.
- Stay ahead of emerging AI trends and proactively recommend opportunities for experimentation, integration, and long-term innovation within marketing operations.
- Build or experiment with AI agents, custom GPTs, or multi-step automation that embed AI into complex workflows.
- Apply AI to automate or enhance team workflows (beyond content generation) showing measurable impact on efficiency and outcomes.
Other
- Shepherd cross-functional change management for AI-first and automation-enabled tools and workflows across the Marketing organization, ensuring successful rollout and adoption.
- Design and lead enablement programs—including training, knowledge-sharing sessions, and internal communications—to help teams confidently integrate AI into daily marketing workflows.
- Proven track record driving adoption of new tools or processes across cross-functional teams, including training, enablement, and change management.
- Exceptional communication and translation skills, able to make technical AI concepts accessible to non-technical marketing stakeholders.
- Proactive, builder-oriented mindset, with curiosity about the future of work and a passion for applying emerging technologies to real-world challenges.
