The job is looking to solve the problem of executing a portfolio of structured market research studies for Health Markets products in the US, synthesizing findings into actionable insights to inform product roadmaps and drive continuous improvement.
Requirements
- Demonstrated strength in experimental design and sampling (e.g., power analysis, margins of error) and in setting acceptance thresholds for metrics.
- Hands‑on experience creating SOPs and study documentation; strong quality‑management mindset and audit‑ready record keeping.
- Ability to collaborate on analyses using SQL and either Python or R; fluency communicating insights with Tableau or similar tools.
- Leads design and execution of market research studies for Health Markets products, including hypotheses, metrics, sampling plans, and acceptance thresholds.
- Owns SOPs, study templates, rater guidance, and audit-ready documentation; maintains high bar for statistical rigor and reproducibility.
- Implements experimental design and quality controls, including calibration and inter-rater reliability, in partnership with Evaluation SME Operations.
- Collaborates with analysts on data pipelines, QC checks, and analysis plans using SQL with Python or R; communicates insights via Tableau or similar tools.
Responsibilities
- Design statistically sound protocols, sampling plans, and acceptance thresholds to generate reliable quality metrics.
- Coordinate clinician SME participation with Evaluation SME Operations, including calibration and inter-rater reliability checks.
- Synthesize findings into clear narratives and recommendations that inform product roadmaps and near-term delivery plans.
- Use external references and publicly available tools within legal and compliance guardrails to contextualize product performance.
- Maintain audit-ready documentation for methods, datasets, rater guidance, analyses, and outcomes.
- Plan and manage study timelines, milestones, and dependencies across multiple concurrent evaluations.
- Facilitates US-based benchmarking workshops, consolidates feedback, and translates findings into clear, prioritized product recommendations.
Other
- 5+ years market research, or product research studies—ideally with health, clinical education, or information products.
- Master’s degree or equivalent in market research, statistics, strategy, information science, or a related STEM/social science field; degrees in clinical or research domains are welcome.
- Skill translating technical/clinical findings into clear product recommendations for senior stakeholders.
- Program/project management across multiple concurrent studies, including vendor coordination and risk management.
- Excellent stakeholder management and facilitation skills, including executive readouts and decision workshops.
