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Integration Innovation, Inc. Logo

AI/ML Technical Support Engineer

Integration Innovation, Inc.

Salary not specified
Sep 10, 2025
Huntsville, AL, US
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i3 is seeking an AI/ML Technical Support Engineer to support an Army contract by providing technical assistance and operational support to AI/ML researchers and engineers, ensuring the smooth operation and optimal performance of the AI development environment, with an emphasis on the PyTorch framework.

Requirements

  • Familiarity with the Python ecosystem, including conda-forge, and experience working with PyTorch and LLMs.
  • Familiarity with Virtualization and containerization technologies such as podman.
  • Familiarity with code scanning and software assurance tools (e.g., Fortify, SWAT) is essential.
  • Solid understanding of Python programming.
  • Experience with Linux/Unix environments and command-line tools.
  • Knowledgeable of zero trust principles.
  • DoD RMF experience.

Responsibilities

  • Provide expert technical support and troubleshooting for our AI/ML development environment, with a deep understanding of PyTorch.
  • Assist in the setup, configuration, and maintenance of AI/ML development tools and platforms, including those leveraging Ollama, StarCoder, and Cody AI.
  • Develop and maintain documentation for common issues, best practices, and standard operating procedures.
  • Play a key role in our software assurance efforts by utilizing tools such as Fortify or SwA (Software Assurance Tool) to scan code and identify potential vulnerabilities or quality issues.
  • Contribute to the continuous improvement of our development workflows and tooling.
  • Use tools like ARMY Software Assurance Tool and Fortify to scan software packages and builds
  • Configuration management and system administration for the systems and resources needed to implement new solutions.

Other

  • This position is expected to be performed fully onsite in Huntsville, AL.
  • Collaborate closely with AI/ML engineers to understand their needs and provide timely solutions to technical challenges.
  • Stay current with the latest advancements in AI/ML technologies and related support tools.
  • Strong communication skills and adept at translating technical topics to a diverse audience.
  • Analytical troubleshooting skills.
  • Active Secret clearance required. Must be able to maintain the security clearance required for this position.
  • DoD 8570.01-M compliance such as Security+