Commerce is looking for a Business Analyst to join their AI Operations team to define, manage, and improve workflows for automation and AI initiatives across the company, bridging business and technical teams to translate stakeholder requests into clear requirements and ensure successful rollout of new tools and automations.
Requirements
- Analytical and Curious – Enjoys solving operational challenges and translating complex needs into structured solutions
- AI- and Automation-Minded – Interested in how AI tools and automation can simplify work and improve efficiency
- Detail-Oriented Tester – Diligent about validating functionality, usability, and business alignment before launch
Responsibilities
- Translate those requirements into actionable technical plans for the Automation Specialist, Data Engineers, and Full Stack Engineers
- Collaborate on the design and logic of AI workflows, including assistant configurations and operational use cases
- Conduct testing and validation to confirm automations meet requirements and deliver expected outcomes
Other
- Partner with stakeholders across GTM and internal teams to gather and document business requirements for automation and AI projects
- Manage project timelines and communication across teams to ensure smooth delivery and alignment
- Support rollout and communication planning to drive adoption of new automations and tools
- Partner with the Manager of AI Operations to prioritize requests and maintain visibility into active and upcoming projects
- Collaborative Communicator – Comfortable working between business and technical teams, ensuring clarity and alignment
- Organized Project Manager – Strong at managing multiple initiatives and keeping stakeholders informed and accountable
- Adaptable and Motivated – Excited to learn, iterate, and grow in a fast-moving environment
- Education – Bachelor’s degree in Business, Information Systems, or a related field
