Success Academy is seeking an AI Product Manager to augment existing AI roadmaps and innovate new projects, crafting AI experiences that enable educators to deliver better student outcomes, improve school operations, and drive efficiencies throughout the enterprise.
Requirements
- Experience designing custom GPT or other basic AI tools.
- Experience working in Agile development environments, using tools like JIRA or Confluence to manage backlogs and sprints.
- Knowledge of requirements gathering, project management, and process redesign.
- Proven experience in translating ambiguous business problems into concrete technical solutions.
- Demonstrated experience in leading the development of AI projects from start to finish.
- Knowledge of GenAI and RAG strategies, MCP, and prompt engineering best practices.
- Strong understanding of LLM ecosystems (OpenAI, Anthropic, Gemini, etc.), RAG pipelines, vector databases (e.g., Pinecone, FAISS, Milvus, PostgreSQL).
Responsibilities
- Own the end-to-end product lifecycle: From discovery and prioritization to delivery and optimization, you will be responsible for driving various products and features on the AI roadmap.
- Translate business goals: You will translate the needs of various stakeholders into clear AI/ML feature requirements in partnership with AI engineers and data scientists.
- Design intuitive and usable AI experiences: You will collaborate with UX/UI and engineering to ensure seamless integration of LLMs, RAG, and ML outputs into an effective customer experience.
- Evaluate and experiment: You will define evaluation metrics and work with data scientists to experiment, validate, and iterate on models and AI features.
- Continuously improve: Implement feedback loops to ensure models and AI features evolve based on real-world usage and user feedback.
- Be the glue: By serving as the connective tissue between business partners and technical teams, you will balance technical feasibility and business impact to deliver the right solutions at the right time.
- Foster the strategy: Contribute to shaping the overall AI strategy and ensuring product decisions align with long-term organizational AI goals and support the enterprise priorities.
Other
- 3+ years of product management experience (AI/ML or data-driven platforms preferred but not necessary) with proven experience launching enterprise tools or customer-facing products.
- Strong communication and storytelling skills (executive-level preferred but not necessary)
- Strong time management skills with the ability to collaborate across multiple teams.
- Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Applied Mathematics, Machine Learning, or a related field.
- Success Academy Charter Schools does not offer employment-based immigration sponsorship.
