The PXP Strategy & Development team at Cisco is looking to transform partner experiences by developing and deploying innovative capabilities within the Partner Experience Platform (PXP), leveraging AI, Salesforce.com, and data architecture to drive profitable growth for partners.
Requirements
- 5+ years of product management experience, including recent experience in AI, customer experience (CX), and/or partner experience (PX) products.
- Consistent track record of delivering scalable enterprise platforms, with a strong emphasis on partner solutions.
- Background in product management, with subject matter expert knowledge on AI, CX, PX, and/or related fields, with a passion for driving innovation and delivering value for partners.
- demonstrated technical expertise and experience applying it to platform or experience solutions.
- Strong background in product management, AI-powered experience platforms, partner ecosystems, or partner engagement solutions.
- Demonstrated experience in solving challenges related to partner experience, data privacy, compliance, and integrating AI solutions to elevate the overall experience.
Responsibilities
- Drive strategic products that position Cisco’s Partner Experience Platform (PXP) as an industry leader in AI-powered partner experience (PX) solutions.
- Collaborate with business stakeholders to define, prioritize, and launch innovative PXP features that improve partner collaboration, streamline workflows, and deliver measurable business value.
- Drive end-to-end product lifecycle management to deliver features that empower partners and improve engagement, while ensuring robust security, compliance, and resilience of the experience
- Stay ahead of evolving trends in AI and PX by continuously evaluating advancements in technology and user expectations, defining strategies to deliver differentiated experiences for partners.
- Gather and analyze feedback from partners and internal stakeholders to continuously enhance PXP offerings and deliver premier partner experiences.
Other
- Bachelor’s or equivalent experience in a related field
- Excellent written, analytical, and problem-solving skills.
- Outstanding communication, and critical thinking skills, enabling effective engagement with partners, stakeholders, and cross-functional teams.
