Ericsson Inc. is seeking a Program AI Analyst to build foundational AI expertise, collaborate with senior leaders, and grow in one of the fastest-developing areas of technology, supporting program operations by analyzing data, identifying valuable AI opportunities, and ensuring the successful implementation of AI-driven solutions.
Requirements
- Beginning-to-intermediate proficiency in tools such as Python, SQL, and Excel for basic data analysis.
- Familiarity with AI-related concepts like machine learning, data optimization, or generative AI, with a willingness to deepen understanding.
Responsibilities
- Analyze AI program data to identify trends, gaps, and opportunities for enhancing adoption and measurable business outcomes.
- Support prioritization of use cases, focusing on areas such as customer experience optimization and network efficiency.
- Facilitate workshops and sprints to gather insights, collaborate with stakeholders, and translate findings into actionable recommendations.
- Track program success metrics, providing reporting and feedback to ensure alignment with strategic goals.
- Collaborate with technical teams to enable seamless integration of generative AI solutions into operational workflows.
- Execute tasks that bridge strategy and implementation, ensuring AI programs run efficiently while delivering measurable impact.
Other
- 2–4 years of experience in program analysis, operations, or related roles, preferably in a technology-driven environment.
- Bachelor’s degree in Business Administration, Computer Science, Analytics, or related disciplines.
- Strong problem-solving abilities fueled by curiosity and an eagerness to learn and adapt quickly.
- Effective communication skills, with a focus on engaging with both technical and non-technical stakeholders.
- Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN.
