At Concord, the business problem is to create an entirely new category: AI-powered teammates that 10x the performance of sales, customer success, and marketing teams by designing and deploying AI agents that act as true colleagues to the sales team, eliminating admin work, surfacing insights before humans even ask, and coaching reps in real time after calls.
Requirements
- Experience designing workflows and systems that connect product, data, and people
- Comfort working with modern CRMs (HubSpot a plus) and integrating AI-powered tools
- A builder’s mindset—you focus on what’s possible more than what’s always been done
- Curiosity about emerging models, connectors, and AI infrastructure—and the skill to turn them into business impact
- A bias for shipping quickly, learning from results, and improving fast
Responsibilities
- Build AI sales copilots that prepare reps before calls, capture every insight during calls, and coach them afterward.
- Spot opportunities before they’re obvious by detecting buying signals across channels and routing them with context.
- Design the next-gen sales stack—select the models, integrations, and automations that keep us ahead.
- Turn messy data into instant clarity so sales never wastes a minute on admin.
- Continuously experiment—ship improvements weekly, test new AI capabilities, and measure real-world impact.
Other
- Location: Austin, TX. This role is full‑time in‑office at our Austin HQ (Northwest Hills)
- A well-documented playbook to follow from day one is not available, so the candidate should be comfortable with rapid prototyping, testing, and improving every week
- The candidate should thrive on designing systems no one has built before and figuring out how to solve problems without being told exactly what to do
- The candidate should be comfortable working as an engineer and product thinker, not just a process enforcer
- The candidate should have a bachelor's degree or equivalent experience (not explicitly mentioned but implied)
