The company is looking to improve the customer experience in the healthcare industry by building an AI-based voice agent that answers inbound phone calls to hospitals and doctor's offices.
Requirements
- 5+ years of professional software development experience with a strong proficiency in C
- Experience with distributed systems and microservices architecture
- Solid understanding of data structures, algorithms, and software design principles
- Enthusiasm and passion for learning AI/ML technologies
- Analytical horsepower and a natural curiosity
- Experience with modern software practices
- Familiarity with GenAI tools and technology
Responsibilities
- Building and maintaining high-quality software that will gradually incorporate AI capabilities
- Designing scalable, maintainable applications using modern software practices
- Contributing to the end to end development of consumer facing products
- Building products designed to scale quickly
- Working with cutting edge GenAI tools and technology
- Collaborating with Zocdoc’s most talented engineers to learn and gradually take on AI-related projects
- Learning how to work with LLM’s while continuing to deliver solid engineering work
Other
- Excellent communication and collaboration skills
- An ownership mindset and a proven track record of learning new technologies quickly
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell phone reimbursement
- Great Place to Work Certified
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location
