The AJO Developer is responsible for designing, developing, and optimizing customer journeys using Adobe Journey Orchestration (AJO) across multiple channels. This role involves integrating data from various systems, implementing personalized experiences, and ensuring seamless communication through email, SMS, push notifications, and more. The developer will collaborate with cross-functional teams to deliver targeted, data-driven customer interactions and continuously improve journey performance through testing and analytics.
Requirements
- Proficiency in AJO, AEP, and Adobe Campaign (ACV8)
- Ability to visualize customer touchpoints and structure data for personalization
- Experience connecting AJO with external systems and platforms
- Knowledge of Springboot, JavaScript, HTML, CSS, APIs, SDKs, and basic networking
- Understanding of user experience principles and personalization strategies
- Familiarity with testing methodologies and tools to analyze and refine customer journeys
Responsibilities
- Create and manage customer journeys with defined entry, decision, and exit points
- Connect and manage data from CRM, ERP, and analytics platforms within Adobe Experience Platform
- Configure and personalize messaging across email, SMS, push, and web channels
- Validate journey performance and apply data-driven improvements
- Develop custom integrations using APIs/webhooks and troubleshoot journey execution issues
Other
- Collaborate with cross-functional teams
- Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!
- Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
- Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
- Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
