Ensure accurate and complete meter reads are available for billing by performing Validation, Estimation, and Editing (VEE) reviews and Sync Processing Evaluation Audit Report (SPEAR) data. Identify, correct, and prevent data anomalies such as null reads, duplicate entries, and communication gaps.
Requirements
- Utility metering systems, including AMI, MDMS, and HES platforms.
- Knowledge of Microsoft Office programs, including Word, Excel, Outlook, PowerPoint.
- Knowledge of CIS Utility billing systems and data flow.
- Working knowledge of both electric and water metering systems.
- Diagnosing data issues and validating large data sets.
- Analyze and interpret complex datasets with attention to detail.
- Ability to lead and manage data-focused projects and initiatives (Senior and Lead levels).
Responsibilities
- Perform daily Validation, Estimation, and Editing (VEE) and Sync Processing Evaluation Audit Report (SPEAR) reviews to ensure valid meter reads for billing.
- Assist with compiling reports and data summaries for internal teams.
- Support billing exception resolution by validating data across systems.
- Maintain documentation of recurring data issues and standard workflows.
- Conduct detailed trend analysis, data reconciliation, and exception identification.
- Automate recurring reports and assist with data cleansing efforts.
- Design intermediate dashboards or workflows for recurring analytics tasks.
Other
- Strong oral and written communication skills in English.
- Problem Solving skills.
- Communicating technical insights to non-technical audiences.
- Ability to work evenings and weekends in response to needs of the systems being supported.
- Requires a valid Texas Driver License or receipt of a valid Texas Driver License within 90 days of relocation to Texas and a safe driving record, as measured by company policy.
