Advance decision-making quality across the Cleveland Guardians business organization through strategic analysis and improve critical analytics functions
Requirements
- Knowledge of Microsoft Office, SQL, and R/Python or equivalent
- Business Intelligence presentation software (Tableau, PowerBI etc.)
- CRM, and Customer Data Platforms are a plus
- Experience with cloud-based providers (i.e., AWS, BigQuery, Azure) as well as data intelligence platforms (i.e., Databricks, Snowflake) are also a plus
- Experience using quantitative tools and analytic methods in a professional setting for functions such as financial modelling, survey data analysis, product design, pricing, impact forecasting or organizational decision making preferred
- Demonstrated ability to independently drive projects and deliver superior results
- Bachelor’s degree in Business Analytics, Economics, Statistics, Computer Science, Data Science, Marketing or other relevant field (mathematics, operations research, information science, etc.) is required
Responsibilities
- Translate data into digestible and informative business intelligence dashboards in Tableau or PowerBI
- Approach business challenges and questions from a quantitative and analytical perspective, using data to improve processes and develop clear recommendations
- Synthesize and communicate actionable insights through written, visual, and interactive mediums
- Partner with Information Systems to identify opportunities to enrich and/or grow our customer database, drive data classification, accuracy, and accessibility
- Improve and maintain critical business functions including pricing of all products, sales- and transaction-level forecasting, business reporting, fraud alert/monitoring, and customer behavior modelling
- Enhance back-end commissary operational efficiencies by leveraging location-level transaction and inventory data
- Analyze and present data from sources including ticket sales, food and beverage sales, survey responses, and labor information
Other
- Ability to be self-driven and seek out where improvements are needed in the Sales, Marketing, and Communications Department
- Ability to identify and communicate priorities, work cross-departmentally on projects, develop interpersonal relationships, and produce positive results
- Demonstrated analytical skills experience applied to problems and solutions in an effective manner
- Demonstrated experience with reasoning, problem-solving, conflict-resolution, and communication skills at tactical and strategic levels
- 1-3 years of relevant work or internship experience
