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Analyst, Channel and Customer Research

AlphaSense

$60,000 - $80,000
Dec 3, 2025
Chicago, IL, US
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AlphaSense aims to remove uncertainty from decision-making by providing AI-driven market intelligence. The Expert Insights team specifically focuses on delivering timely channel checks and voice-of-customer interviews to reveal real-time demand signals, competitive dynamics, and purchasing behavior across industry verticals, helping investors surface differentiated, actionable insights.

Requirements

  • Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities.
  • Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best-fit experts; negotiate honoraria that balance insight value with cost discipline.
  • Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines.
  • Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are captured.
  • Interview Facilitation: Schedule sessions at optimal times in the sell-side calendar; monitor calls, troubleshoot tech issues, and capture real-time highlights.
  • Quality & Compliance: Uphold rigorous data-privacy standards and maintain accurate records in internal CRM and workflow tools.
  • Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap.

Responsibilities

  • Map the expert universe for assigned verticals
  • Source and vet high-value channel partners and customers
  • Coordinate and monitor interviews
  • Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities.
  • Drive email, phone, and LinkedIn campaigns to recruit best-fit experts; negotiate honoraria that balance insight value with cost discipline.
  • Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines.
  • Build and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are captured.

Other

  • Inquisitive: You are naturally interested in learning and quickly see patterns that help you to identify the best possible experts for a given research project
  • Energetic: You have a proven ability to manage fast turnaround projects, meet deadlines and targets
  • Organized: You have demonstrated an ability to handle and prioritize multiple tasks and deadlines simultaneously
  • Detail Oriented: You have a strong attention detail, with the ability to discern and precisely document the core elements of an expert’s relevant skills or experience vis-a-vis a defined scope
  • Excellent Communicator: You’ll regularly be engaging with industry experts to learn about their background and convey what it means to participate in our network