Ahold Delhaize USA is looking to enhance operational efficiency and customer satisfaction by optimizing the product lifecycle within their existing Product Master Data Management (PMDM) tool.
Requirements
- Domain applications/process expert across legacy systems and PMDM.
- Responsible for keeping PMDM system training up to date.
- 3+ years of experience in supply chain operations, IT, or data management
- Strong understanding of grocery supply chain operations, including purchasing, logistics, warehouse functions, and related documentation (e.g., purchase orders, invoices, ASNs).
- Familiarity with inventory and supply chain data elements, including UPCs, pallet patterns, and load building standards.
- Intermediate proficiency in Microsoft Excel
- Experience with EDI is a plus.
Responsibilities
- Responsible for enhancing operational efficiency and customer satisfaction by defining and prioritizing key capabilities to optimize the product lifecycle inside the existing PMDM tool.
- Translates business product goals and objectives into clear business requirements documents and partners with the Product Team to develop actionable product strategies.
- Collaborates with IT, Product and 3rd party tool support to ensure the tool's functionality aligns with business needs.
- Leads training and system demos for all users.
- Leads end to end UAT and ticket support.
- Responsible for the development of relevant test scripts and driving UAT activities, participates in scrum ceremonies, and supports change management activities (e.g. training, communications).
- Ensures end users are well supported and IT tickets/root cause analysis are completed within department SLA's.
Other
- Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.
- Applicants must be currently authorized to work in the United States on a full-time basis for the duration of the appointment.
- Bachelor's degree or equivalent work experience; a concentration in Supply Chain is preferred.
- Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Demonstrated problem-solving skills and attention to detail; able to identify data patterns and exceptions quickly.
