1898 & Co. is looking to solve the business and technical problem of implementing software solutions for clients, ensuring client requirements are met, and facilitating a successful adoption of technology. This involves setting up applications, training users, and providing ongoing support to ensure clients can effectively utilize the product.
Requirements
- Basic knowledge in implementation technologies, principles and procedures.
- Proficient computer skills (e.g. Microsoft Office Suite).
- Basic computer skills in implementation software and technologies.
Responsibilities
- Perform services to include the setup of applications, initial conversion data verification, training on the applications, and go-live assistance.
- Develop clients' business processes and configure applications based on business needs and accepted best practices.
- Responsible for system set up, administration and maintenance.
- Compile and report solution gaps working closely with senior technical resources to provide impact to future features and functionality of our solutions.
- Perform quality check and analyze data conversions.
- Implement, train and make improvements to facilitate the best possible customer experience.
- Develop user documentation when required.
Other
- Travel: Yes, 10 % of the Time
- Candidates must be legally authorized to work permanently (i.e., without time limitations, without restrictions or without need for work sponsorship) in the country where this position is located.
- Excellent written and verbal communication skills.
- Ability to work methodically and analytically in a quantitative problem-solving environment and demonstrated critical thinking skills.
- Strong attention to detail, facilitation, team building, collaboration, organization and problem solving skills.
