Hyundai MOBIS Corporate Center America requires a skilled IT Analyst specializing in IT infrastructure to support the organization's IT infrastructure management, including security, troubleshooting, and collaboration with MOBIS subsidiaries across North America.
Requirements
- 3+ years of experience in IT administration, supporting systems, networks, and infrastructure.
- Hands-on experience with various operating systems (Windows, Linux, macOS) and network protocols (TCP/IP, DNS, DHCP, VPN).
- Strong knowledge of IT infrastructure components, including servers, storage, and networking devices.
- Familiarity with system monitoring tools and network management software.
- Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Ansible, or similar).
- Experience with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
- IT certifications (e.g., CompTIA Network+, Microsoft Certified IT Professional, Cisco CCNA, etc.) are highly preferred.
Responsibilities
- Install, configure, and maintain servers, networks, and systems (Windows, Linux, and cloud environments).
- Manage network infrastructure, including routers, switches, firewalls, and VPNs, to ensure secure and efficient communication.
- Monitor system performance and ensure the availability of services and resources.
- Provide technical support to end-users, diagnosing and resolving hardware and software issues in a timely manner.
- Implement and maintain security measures such as firewalls, antivirus, and encryption to protect company data.
- Manage and execute regular backups to safeguard critical data.
- Regularly update and patch operating systems, applications, and software to ensure systems are up-to-date and secure.
Other
- Distribute guidelines issued by the headquarters to the IT operations team and ensure that necessary actions are taken in a timely manner according to the prescribed timelines.
- Ensure that the items outlined in MOBIS policies are properly implemented and monitored within IT operations, conducting oversight and providing timely reports.
- Manage helpdesk tickets, ensuring prompt resolution and customer satisfaction.
- Develop and implement disaster recovery plans to ensure business continuity in case of system failures or data loss.
- Bilingual proficiency (English and Korean).
