MEDITECH is looking to solve network, internal application, or desktop client issues for its staff members
Requirements
- Advanced level of knowledge with Microsoft Windows XP, Vista and 7, Microsoft Networking, and applications such as Mozilla Firefox, OpenOffice and MS Office
- Understanding of PC, laptop and server hardware
- Strong technical aptitude
Responsibilities
- Providing remote or hands-on client troubleshooting, support and training
- Conducting technical workshops and software seminars
- Acting as a vested partner throughout the issue life cycle by ensuring efficient and effective resolutions are achieved
- Exploring new ideas for providing improved customer support to our staff, with a focus on forward-thinking strategies
- Helping to lead MEDITECH's adoption of new technology and to support the company's evolving technical resources
- Preparing Corporate Technology support materials such as Best Practices and software documentation
- Acting as representative for various project teams and staff in application training and support
Other
- Bachelor’s or associate degree preferred and/or 2-3 years applicable work or military experience
- Ability to work well independently and as part of a team
- Exceptional written and verbal communication skills
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire
- MEDITECH will not sponsor applicants for work visas
