TikTok is looking to solve business and technical challenges related to data analytics products, including Business Intelligence (BI) tools and User Behavior Analysis (UBA), by optimizing user growth and satisfaction, supporting product teams in achieving business goals, and ensuring a seamless product experience for customers.
Requirements
- Building data services or applications using data query engines: HBase, Elastic Search, ClickHouse, or SQL Server;
- Using SQL queries and data visualization tools to gather, process, visualize, and analyze large quantities of data to detect trends and anomalies in support of business opportunity identification;
- Generating data visualization and dashboards for technical and non-technical audiences;
- Identifying business problems and proposing growth opportunities with data-driven insights.
Responsibilities
- Manage the end-to-end pre-sale and post-sale operation support for Data Analytic products, including Business Intelligence (BI) tools and User Behavior Analysis (UBA).
- Review, research, formulate and optimize user growth and user satisfaction outcomes utilizing data analytics and BI tools, modeling and techniques.
- Support product teams in reaching business goals by providing key support services including designing training session, assisting in formulating Go-to-market strategy, designing and documenting webinars.
- Act as account manager in establishing strong relationship with internal and external customers, address critical issues or emergencies, gather and consolidate feedback, and develop and optimize solutions.
- Provide strategic advice to key customers, identifying their needs, providing insights and ensuring a seamless product experience to maximize retention and adoption.
- Building data services or applications using data query engines: HBase, Elastic Search, ClickHouse, or SQL Server;
- Using SQL queries and data visualization tools to gather, process, visualize, and analyze large quantities of data to detect trends and anomalies in support of business opportunity identification;
Other
- Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, Mathematics, Data Science, Operations Research or a related field, and 1 year of related work experience; OR a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, Mathematics, Data Science, Operations Research or a related field, and 3 years of related work experience.
- Domestic and international travel required up to 10%.
- Full time, 40 hours/week
- Inspiring creativity is at the core of TikTok's mission.
- We strive to do great things with great people.
