Chick-fil-A is investing in Automation, Analytics and Data Literacy in all areas of the business to enable embedded intelligence across the enterprise and achieve optimal outcomes.
Requirements
- Strong skills in understanding complex business problems and designing analytical solutions for business needs
- Experience leading large, complex technical initiatives and programs, including development approaches and techniques
- Broad knowledge of technical platforms and analytical methods, including strategic and analytics consulting skills, root cause analysis, and agile methodologies
- Agile software development (e.g., JIRA)
- Experience with innovation or design thinking
- Has experience shaping and influencing data and/or analytics strategy and policy
Responsibilities
- Lead a portfolio of data, analytic, and AI/automation initiatives and programs, acting as a subject matter expert and relationship owner for a specific DTT Sub-Department and their primary departmental stakeholders
- Oversee the support and upkeep of technical projects and programs, which involves collecting requirements, preparing documentation, and assisting with implementations, modifications, and issue resolution
- Coordinate and collaborate across the AA&A Team and through a matrixed execution team to develop and deploy functionality and deliverables needed for product success
- Develop product charters, plans, and roadmaps, and align with business users, DTT Sub-Departments, and other stakeholders on product requirements, scope, and release cycles
- Manage the product development backlog and program communication plans for the portfolio of outcomes
- Drive adoption and support training for advanced analytics products and AI/automation initiatives
Other
- Bachelor's Degree or equivalent experience
- 6+ years of experience
- Strong verbal and written communication skills, along with excellent personal and relational intelligence
- Demonstrated leadership, collaboration, and the ability to quickly learn and comprehend technical trends in data, analytics, and technology
- Travel Requirements: 10%
