Leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations to contribute to the team by leveraging expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Requirements
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Proficient in JIRA and other work management tools – especially those requiring data structure setup
- Technical knowledge to propose and influence new product and feature explorations, especially in enterprise-scale APIs
- Experience with developer experience and constructs of API platforms or API management in an enterprise environment
- AWS Certified Cloud Practitioner or similar familiarity with AWS or other Cloud platforms
Responsibilities
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Works with business application owners and development teams to define business requirements, lead scope definition, drive technical implementation, End-2-End testing, and operational readiness
- Writes and maintains epics and stories in JIRA, evaluating readiness and outcomes, and proceeding with additional iterations, develop and prioritize a product backlog, and lead collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
- Helps orchestrate supporting products' changes
Other
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Strong communication and stakeholder engagement skills including the ability to translate technical concepts into business value
- Highly collaborative, detail-oriented, and proactive in driving complex initiatives forward
- Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management
- Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends
