Cooper University Health Care is seeking an Application Analyst II to support the implementation, maintenance, and optimization of enterprise applications, specifically ERP and WFM (Kronos), to ensure they meet business needs and operate efficiently.
Requirements
- 3+ years of experience supporting UKG/Kronos.
- Experience with system configuration, testing, and user support.
- Familiarity with SQL or other data query tools.
- Experience with platforms such as Infor CloudSuite or similar.
- Experience with system integrations and reporting tools.
Responsibilities
- Provide functional and technical support for ERP and WFM applications.
- Collaborate with business users to gather requirements and translate them into system solutions.
- Troubleshoot application issues and coordinate with vendors or internal teams for resolution.
- Assist in system upgrades, patches, and testing activities.
- Develop and maintain documentation for system configurations, processes, and procedures.
- Support data integrity, reporting, and integration efforts across platforms.
Other
- Work location is local to Camden, to provide onsite support of Kronos clocks when required.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Knowledge of business processes in a healthcare environment.
- Bachelors degree preferred Business, Data Analytics, Information Technology/Systems, Healthcare preferred.
- 3+ years relevant clinical, certification, and/or technical experience will be considered in lieu of degree.
- Application specific certification/proficiency within 90 days of hire if applicable.
- preferred:RN, PT, OT, MA, LPN.
- Healthcare experience in hospital, medical practice, or health system
- Excellent written and verbal communication.
- Ability to effectively translate IT terminology and processes with key stakeholders.
- Strong customer service skills.
- Ability to multitask in high pace work environment.
