Baptist Health is looking to solve the problem of evaluating, selecting, designing, testing, and implementing clinical and business systems, as well as providing ongoing support for problem resolution, application modifications, and new releases.
Requirements
- Demonstrates strong computer/software skills
- Epic certification may be required, depending on the position
- If not pre-certified and Epic certifications required, certification required within 6 months post hire date
- All certifications required for this position must be current as a condition of continued employment
- Three or more years of experience in an IT related role with demonstrated ability to take on more responsibilities
- Ability to handle multiple priorities, and lead/facilitate groups
- Knowledge of healthcare workflows
Responsibilities
- Works with the Baptist Health user community in the evaluation, selection, design/tailoring, testing and implementation of clinical and business systems
- Provides ongoing support for problem resolution, application modifications, and new releases
- Works independently on projects that range from simple to moderate complexity
- Assists users with basic troubleshooting/problem solving, and guides users in the use of healthcare systems
- Specializes in a particular Baptist Health system and will provide on-call coverage for a production system on a scheduled basis
- May assist with the onboard process for new team members
- Works well in team environments
Other
- Prefer a bachelor's degree, preferably in Information Technology, but will accept 3 years of relevant experience in lieu of degree
- Strong customer service orientation
- Ability to work with minimal direction on assigned projects
- Requires strong customer service orientation
- Will work 80.00 hours bi-weekly
