Entergy Services, LLC is looking to solve the problem of providing support for corporate Transmission and Distribution applications, including application development, maintenance, and support of Entergy’s Power Delivery Applications.
Requirements
- Proficient in most of following languages: C-Sharp, VB, VB.Net, MSSQL, Oracle, JavaScript, VBScript. ASP.NET, Python
- C++, API and Rest Services is desired, but not required.
- Analytical thinking and problem-solving capabilities.
- Ability to support real-time systems in a fast-paced environment.
- Ability to support cyber security activities such as, system hardening, patch management, and configuration management.
- Ability to support multiple Windows environments over a large network and troubleshooting Web-Service’s and Windows Service’s.
- Knowledge of security controls testing, security audits, and security assessments
Responsibilities
- Provide operations support, ensuring production systems and devices are online and available; this includes non-business hours on-call support.
- Provide and maintain Power Delivery systems application availability, ensuring that applications are active and operating as defined in service level agreements.
- Troubleshooting and debugging of custom and vendor applications
- Support the design, development and testing of real time systems applications and enhancements.
- Provide an interface with software vendors for discussion, consultation, problem solving and best upgrade practices on the 3rd party application systems.
- Participate in team 24 hour on-call rotation.
- Learn and understand power delivery operations business needs and objectives; recommend and design applications and implement enhancements that meet customer business needs.
Other
- Bachelor’s Degree in Computer Information Systems, Computer Science, or related technical degree or Experience Equivalent
- 0-2 years of work experience in IT application support for App Support Analyst I
- 2+ years of work experience in IT application support for App Support Analyst II
- 4+ years of work experience in IT application support for App Support Analyst III
- Very good communication skills both written and verbal.
