WEIS is looking for an IT Application Support professional to analyze, develop, and maintain program code for custom systems and software packages, ensuring efficient, well-engineered, and robust code. The role involves understanding business processes, identifying areas for improvement, and aligning technology solutions with business strategies to enhance customer satisfaction and support corporate success.
Requirements
- Read, analyze, develop, and maintain program code as part of either custom systems or software packages.
- Perform technical detailed analysis on the database structures, database components, batch processing, and online processes and document that analysis in an easy to understand and informative way.
- Develop unit and system test scripts, execute and validate with a high degree of accuracy and completeness.
- Demonstrate proficiency in technology needed to support application(s), including where applicable: coding languages, database, Internet, Intranet, Extranet, client/server architectures, and interface technologies.
- Will use existing or seek out emerging industry practices when solving business problems.
- Push creative thinking beyond the boundaries of existing industry practices and client mindsets.
Responsibilities
- Read, analyze, develop, and maintain program code as part of either custom systems or software packages.
- Ensure that all migrated changes follow proper change control process including sufficient documentation as required by IT and Audit policies.
- Perform technical detailed analysis on the database structures, database components, batch processing, and online processes and document that analysis in an easy to understand and informative way.
- Continually evaluate the effectiveness of the application and associated procedures documenting all points of weakness with suggestions for areas of improvement for review with the business.
- Lead and/or participate in requirement gathering and issue resolution meetings with technical and business resources.
- Develop unit and system test scripts, execute and validate with a high degree of accuracy and completeness.
- Demonstrate proficiency in technology needed to support application(s), including where applicable: coding languages, database, Internet, Intranet, Extranet, client/server architectures, and interface technologies.
Other
- Associate degree in computer related field or minimum of 3 years of programmer analyst experience in information technology.
- Maintain documentation for all support and issue resolution tasks associated with support of the application.
- Facilitates and ensures compliance of government or regulatory standards (SOX, PCI, internal audit, external audit, etc.).
- Maintain a positive attitude and demonstrate a commitment to corporate success.
- Develop positive relationships with client personnel that foster client ties, seeking opportunities to increase customer satisfaction and deepen client relationships.
