Provide advanced support of cost-effective information technology solutions by creating new, modifying, and supporting existing software applications. Undertakes complex projects requiring specialized technical knowledge and innovative thinking.
Requirements
- .NET Applications
- Application Development
- Computer Science
- Cross-Functional Work
- Data Management
- Higher Education Technology
- Human Resources (HR) Software Systems
- Software Development Tools
- Technical Analysis
- Technical Problem-Solving
- Technical Solutions
- Technology Implementations
- Unix
Responsibilities
- Conduct workflow study and analysis of business practices: Analyze and document existing processes as they relate to information technology solutions.
- Perform application lifecycle activities, including: Code, monitor, maintain, test and debug software applications; follow established change management processes; facilitate code reviews and enforce code standards; develop and execute test plan development; research and evaluate new technology, products, specialized hardware and tools to optimize development and functionality of applications; make recommendations to management and customers; assist in ensuring team members complete tasks as assigned, taking corrective action to stay on schedule.
- Provide support: Support complex operational activities and recoveries; coordinate with software vendors and external service providers; troubleshoot escalated software bugs and provide fixes.
- Provide off-hours support, as needed.
- Leadership: Provide, cultivate and foster excellent customer service; enforce adherence to departmental standards; instruct, train and guide less experienced staff.
- Perform other duties as assigned.
Other
- Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
- Relevant Experience (3 Years)
- Provide off-hours support, as needed.
- Ability to travel to various on- and off-campus locations.
- WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
