Harco Fittings is looking for an Application Engineer to provide technical support, troubleshoot issues, and bridge customer needs with technical solutions, contributing to product development and ensuring accurate product selection and usage.
Requirements
- Strong understanding of industrial product and materials regulatory requirements (PPI, AWWA, ASTM)
- General knowledge of field installation methods and equipment
- Prior knowledge of plastic fittings or pipe is desirable
- Experience in R&D and new product development
- Knowledge of injection molding processes is desirable
- Basic CAD viewing/manipulation skills are desirable
Responsibilities
- Provides technical support to customers, field engineers and internal customer service team members to ensure the accurate selection of products.
- Develops a deep understanding of industry and regulatory requirements, enabling the linkage of Harco/IPEX product functionality and capabilities to specific applications.
- Participating actively in the analysis of warranty claims and identifying the root cause.
- Develops training materials for both internal and external customers to improve the understanding of how to effectively select and use Harco/IPEX products and systems.
- Provides support in the preparation of technical presentations and proposals.
- Analyzes and troubleshoots product applications where existing product installations are not meeting customer expectations, collaborating with internal engineering and sales teams to provide more efficient and effective solutions.
- Supports new product development projects by providing engineering expertise and competitive insights.
Other
- Bachelor’s Degree in an Engineering discipline
- P.Eng. designation preferred
- Minimum 5 years in a product, manufacturing or application engineering environment
- Maintains awareness to pending changes regarding the regulatory and competitive technology landscape.
- Organized project management skills capable of planning, implementing and monitoring complex projects.
