Generac, a leading energy technology company, is looking to solve problems and develop solutions to improve the quality of their product and service offerings in the clean energy solutions market.
Requirements
- Hands-on experience with clean energy systems (such as residential solar, storage, and/or energy management) and/or electrical contracting experience
- Intermediate knowledge of and experience with serial communications and connected devices used in residential energy industry (Modbus, TCP/IP, RS485, RS232, etc.)
- Third-Party certification and/or licensure such as NABCEP PVIP or ESIP or electrical licensure
- Ability to read and understand wiring diagrams and flowcharts
- Understanding of and ability to apply knowledge of electronic and power circuits
- Working familiarity with the NEC, building codes, and related construction standards
- Working familiarity with UL and IEEE Solar Inverter related standards
Responsibilities
- Research regulatory requirements for Generac products across a variety of markets
- Develop tools and technical guidance for internal sales teams and field applications engineers
- Contribute as an SME in the development of of training materials, manuals, and other new or updated technical content before publication
- Review and provide feedback on design and engineering construction plans
- Track, resolve, and/or drive to closure escalations from other Applications Engineers, Field Applications Engineers, and Technical Support Engineers
- Record detailed information about service and support activities
- Build scalable tools processes to ensure sustainable customer, technical, and field support
Other
- Bachelor of Science degree in Electrical Engineering or related engineering discipline
- 3 or more years of relevant work experience in the solar and/or energy storage industry
- Ability to travel on a domestic (primarily US and Puerto Rico) and occasionally on a foreign basis (total travel up to 25%)
- Strong time management and organizational skills
- Valid Driver’s License required
