Community Memorial Healthcare is looking for an Information System team member to provide analytical skills, experience, knowledge, and expertise towards the implementation of new applications and the support and optimization of existing applications.
Requirements
- Three (3) years Health Information Technology experience
- Three (3) years of experience in an analyst role providing application support, debugging, clinical or business workflows, and problem solving, and standard project management tools
- Three (3) years of experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions.
- Subject matter expert in two (2) or more areas of core clinical or business information systems
- Previous experience supporting business applications including, but not limited to, Kronos/UKG, and Extensions
- Experience with ServiceNow, and Citrix
- Experience in workflow analysis, including the use of modeling software (e.g., Visio).
Responsibilities
- Provide operational support for applications including troubleshooting, maintenance, training, and vendor interaction.
- Impartially analyzes new and/or possible software enhancements identifying present and future business needs
- Works with end-users to ensure modifications are appropriate and are consistent with information system standards.
- Provides clear and concise training and documentation on applications and operational processes
- Analyzes, identifies, evaluates and documents end-users' needs.
- Assesses current applications to determine whether system requirements, regulatory requirements, and daily operational requirements are met
- Analyzes present processes and programs for enhancements to improve data integrity, workflow efficiency and end-user satisfaction.
Other
- Acts independently and/or within a team environment to achieve the project, department, or organizational objectives while remaining open to management and end-user input.
- Participates in various inter-departmental work groups or committees as an application subject matter expert.
- Meets with end-users, internal and external, assuring documentation is clear and understood.
- Assists end-users with satisfying both ad hoc and ongoing information needs.
- Demonstrates detailed level of knowledge of applications relating to assigned business areas.
