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Applications Analyst

Phelps Health

Salary not specified
Jun 17, 2025
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Phelps Health is seeking an Application Analyst to implement and support the designated third party application system such as Epic Electronic Health Record (EHR) system, Workday, or others assigned.

Requirements

  • Epic Electronic Health Record (EHR) system
  • Workday
  • SQL
  • Tableau
  • Excel
  • Epic: Certifications in one or more Epic applications preferred
  • Other Third Party Systems: Certification and/or Training as required based on the designated third party systems needs/requirements

Responsibilities

  • Analyze workflows and understand business requirements to recommend suggested system configuration with one or more applications.
  • Execute the system configurations based on the operational decisions while following change control processes to enable the EHR and designated third party application systems to function as intended.
  • Collaborate closely with Information Technologies for installation, troubleshooting, and maintenance of compatible devices to support the EHR and designated third party application systems.
  • Research and resolve problems and questions from staff and identified reportable issues.
  • Provide daily and on-call support and maintenance of the EHR and designated third party application systems.
  • Create and perform testing for all system configurations including upgrades and meet target deadlines.
  • Use available resources to enhance knowledge and expertise.

Other

  • High school diploma or equivalent required. Bachelor's degree in Healthcare Administration, Public Health, Mathematics, Healthcare Informatics or Computer Science preferred.
  • Excellent customer service skills including the ability to communicate effectively verbally and in writing.
  • Demonstrated ability to reach a goal including the ability to develop an action plan and adhere to deadlines.
  • Demonstrated ability to gather information from multiple sources, analyze applicability and appropriateness, and develop an efficient workflow.
  • Excellent interpersonal, communication, leadership, and change management skills to establish and maintain positive and productive working relationships.
  • Must be able to manage multiple tasks simultaneously, and to generate technical reports and documents.
  • Standing, walking, and sitting are required. Moderate lifting (10lbs) required.