Filtr uses AI to scan 1000+ jobs and finds postings that perfectly matches your resume

Endeavor Health is looking for an Applications Analyst I - Epic MyChart to support the ongoing maintenance and health of their patient portals, ensuring efficient monitoring and management of issue resolution and participating in the implementation of new workflows and products.

Requirements

• Understanding of analytical and troubleshooting skills.
• Ability to quickly learn new technology and build upon knowledge to advance to more complex concepts.
• Good Microsoft Office skills.

Responsibilities

• Assist in designing, documenting, implementing and testing software/application solutions.
• Monitor and manage the timely resolution/closure of assigned tickets.
• Participates in vendor calls on issues/upgrades.
• Contribute to the continuous improvement of processes.
• Prepare documentation and reports related to projects following established procedures.
• Participate in integrated workgroups/projects.
• Stay up to date on the latest trends and innovations in relevant technologies.

Other

• One (1) or more years of experience relevant to portfolio of responsibility in a healthcare setting
• Without bachelor’s degree, two (2) or more years of relevant IT experience or relevant end user experience.
• Able to communicate clearly and effectively to a variety of customers.
• Possess good verbal, written and customer service skills.
• Must have the ability to work independently or in a team setting.
• Uses logic and critical thinking to problem solve.
• Embraces a culture of continuous improvement