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Applications/Field Service Engineer

Airbus

$80,000 - $97,000
Aug 30, 2025
Mukilteo, WA, USA
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Airbus Robotics is looking for an Applications Engineer 2 to join their Engineering team to investigate product issues, analyze customer feedback, and improve product design and performance.

Requirements

  • Full stack development experience working with both browser and server
  • Serenity developers: comfort programming in JavaScript. Experience programming with Typescript, Json, React and Node.js. Optional AngularJS experience.
  • UI framework experience, for example Material UI, Next.js, D3
  • Experience in some or all of the following protocols: HTTP/HTTPS, TCP/IP, REST APIs, Websockets, CAN, I2C, SPI, RS-232, RS-485.
  • The ability to understand, develop, and debug high-level software routines as well as system-wide software architectures.
  • Working knowledge of the following platforms: Windows desktop and Linux embedded products.
  • Proficient in reading/interpreting JSON and XML

Responsibilities

  • Investigate product issues during new product testing and bring up at Airbus Robotics and at customer sites post-delivery, support root cause analysis of failures, and propose remediation in a timely fashion.
  • Analyze customer feedback including warranty requests and generate prioritized actions to address shortcomings associated with the company’s products.
  • Perform troubleshooting and limited repairs at customer sites as well as at Airbus Robotics facilities in Seattle or in the EU.
  • Review existing product design, identify weaknesses, propose, implement, and monitor the effectiveness of improvements.
  • Perform application programming on specialized platforms with applications in automation and robotics.
  • Troubleshoot and resolve electromechanical issues. This includes work with common tools such as DMMs, oscilloscopes, etc.
  • Develops, plans, and executes a project and leads one or more operators, technicians, and/or associate engineers on the execution of design tasks, prototype builds, and test setups.

Other

  • 3-5 years of experience working in a robotics/automation/manufacturing setting
  • Past ownership with large parts of a project
  • Experience on projects involving physical hardware systems and various types of users
  • Knowledge of modern programming practices, along with a willingness to work with and troubleshoot code designed to older standards.
  • 20% minimum travel required to customer sites both domestically and internationally