CGI is seeking a QA Tester to ensure reliable, efficient, and transparent technology that serves their communities, with a focus on telecom support and production regression platforms.
Requirements
- Minimum 6+ years of relevant work experience conducting Integration/System/End-to-End testing on critical applications
- Experience working on chatbot/IVR applications, including validation of NLP/NLU models, conversational flows, and fallback handling
- Strong background in web-based applications with a focus on GUI/UX testing, including accessibility and responsive design validation
- Hands-on experience with web services (SOAP, REST, and Microservices)
- Proficient in tools like Postman and SoapUI for API testing and automation
- Skilled in writing clear, concise, and comprehensive test cases, including edge cases for AI-driven features
- Familiar with AWS services used in AI/ML pipelines such as S3, Lambda, and SageMaker
Responsibilities
- Conducting Integration/System/End-to-End testing on critical applications
- Testing AI/ML models for accuracy, bias, and performance
- Validating NLP/NLU models, conversational flows, and fallback handling for chatbot/IVR applications
- Testing web-based applications with a focus on GUI/UX testing, including accessibility and responsive design validation
- Working with web services (SOAP, REST, and Microservices)
- Writing clear, concise, and comprehensive test cases, including edge cases for AI-driven features
- Familiarity with AWS services used in AI/ML pipelines such as S3, Lambda, and SageMaker
Other
- Excellent written, verbal, and interpersonal communication skills
- Ability to work independently and collaboratively in cross-functional teams
- Strong problem-solving and analytical skills
- Must have telecommunications experience
- Bachelor's degree or higher (not explicitly stated but implied as a general requirement)
