Goldman Sachs is looking to solve the problem of analyzing consumer data across Marcus Deposits and Invest businesses to improve customer experience.
Requirements
- Master’s degree (U.S. or foreign equivalent) or Bachelor’s degree (U.S. or foreign equivalent) in Data Analytics, Business Intelligence, Information Systems Management, Computer Science, or a related field
- Experience with database visualization tools, including Tableau or Power BI
- Experience with data management and analytics tools, such as SQL, Python, or Alteryx
- Experience with running A/B and multivariate testing to enhance customer experiences
- Experience with statistical modeling using R and Python
- Experience with analyzing customer journey and friction points across web touch points utilizing tools such as Adobe Analytics, Content Square, or Amplitude
Responsibilities
- Analyze consumer data across Marcus Deposits and Invest businesses
- Utilize database query languages, data visualization tools, prescriptive analytics, and web analytics tools to deliver impactful strategies and insights
- Create and automate reports essential to understand customer engagement and identify enhancement opportunities and pain points to improve customer experience
- Develop automated reporting and measurement to gain customer insights, draw conclusions, and work with business partners to put those insights into action
- Monitor and enhance the customer onboarding funnel experience and conversions
- Communicate findings with end users, development managers, and other stakeholders
- Work with the line team to ensure that data reporting is accurate
Other
- Master’s degree (U.S. or foreign equivalent) or Bachelor’s degree (U.S. or foreign equivalent) in Data Analytics, Business Intelligence, Information Systems Management, Computer Science, or a related field
- One (1) year of experience (with a Master’s degree) or three (3) years of experience (with a Bachelor’s degree) in the job offered or in a related role
