CHANEL is looking for an Assistant Manager to drive the business of their respective product category, coach and manage a team of diverse salespeople, and deliver extraordinary experiences for internal team and clients.
Requirements
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Foreign language skills are preferred but not required
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
- Ability to lift 15 lbs.
Responsibilities
- Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
- Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
- Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events
- Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
- Coach and always inspire team to deliver an elevated client experience for all clients
- Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
- Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients
Other
- Minimum 3 years of related experience
- Bachelor’s degree (preferred)
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- Ability to work in a retail environment and develop and coach teams
- Travel may be required for training, meetings, or other business purposes
