The Assistant Manager oversees a team selling and processing Ski and Snowboard School lessons in addition to lift tickets, season passes and summer activities. Additionally, the Assistant Manager ensures the team provides the highest quality guest and employee experience throughout Park City Mountain.
Requirements
- Computer and MS Office Suite proficiency
- Previous experience with Vail Resorts’ software
- Previous experience with Vail Resorts Ski and Snowboard School products
- Assist corporate IT development team in testing and implementing POS software upgrades.
- Utilize all aspects of Vail Resorts’ Computer Systems including Guest Connect, PeopleSoft, Direct Connect and SuccessFactors.
Responsibilities
- Assist corporate IT development team in testing and implementing POS software upgrades.
- Facilitate product setup and proper functionality with Business & Product Solutions.
- Utilize all aspects of Vail Resorts’ Computer Systems including Guest Connect, PeopleSoft, Direct Connect and SuccessFactors.
- Ensure team complies with Vail Resorts policies regarding cash/credit card handling, audit, opening/closing, bank vault and all other sales transactions.
- Proactively communicates regarding dynamic pricing and product selections.
- Assist with the creation, management and monitoring of department protocols and key performance indicators including guest data capture, purchase process and mobile fulfillment.
- Manage staff schedule and labor to business needs and budget.
Other
- Minimum 3 years of supervisory experience with proven track record in developing others
- Fluent in all aspects of English and strong communication skills, written and verbal
- Detail-oriented with the ability to maintain composure under pressure and exhibit a professional and positive attitude.
- Ability to work independently and collaborate as part of a team.
- Strong organizational and time management skills.
- Flexible with work schedule; available weekends, holidays, mornings and evenings.
- Passion for skiing, snowboarding or the outdoor lifestyle.
