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Navy Federal Credit Union Logo

Associate Business Intelligence Analyst (Credit Card Products)

Navy Federal Credit Union

Salary not specified
Oct 30, 2025
Pensacola, FL, US
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Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources.

Requirements

  • Familiarity with business intelligence applications and/or cloud services
  • Familiarity with reporting capabilities of existing ERP, CRM and/or database software vendors
  • Familiarity with querying and/or programming for data analysis
  • Basic understanding of visualization & reporting components
  • Knowledge of statistical methods, mathematical techniques, forecasting, cost-benefit analysis
  • Research skills

Responsibilities

  • Follow standard procedures to create and/or update basic reports and dashboards
  • Identify trends or patterns and help prepare ongoing reports and data visualizations in order to support business decisions
  • Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
  • Partner with leaders and senior staff to define specifications for reports and analysis based on business needs and required or available data elements
  • Support and participate in team projects and initiatives
  • Utilize and adhere to data governance documents and procedures; alert supervisor if an inconsistency or inaccuracy is discovered during the course of reporting or analysis

Other

  • College/university degree or 1-2 years of experience in data analysis and reporting
  • Interpersonal skills
  • Bachelor's Degree in Business Administration, Statistics, or related field
  • Entry level professional with developing skill set and a basic understanding of procedures and analysis techniques.
  • Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.