PowerSchool is looking for a Cloud Operations Engineer to manage and support the infrastructure of their cloud-based software for K-12 education, ensuring the availability, performance, and security of cloud-based applications and resources.
Requirements
- Familiarity of Cloud infrastructure concepts such as VMs, NSGs, VPC/VNETs, Load Balancers, DNS, and certificate management
- Proficiency in Linux/Unix command line operations.
- Experience with at least one scripting language (Python, Bash, PowerShell, or similar)
- Exposure to tools like Terraform, CloudFormation, or similar IaC concepts
- Experience with version control systems (Git) and basic CI/CD concepts
- Familiarty with AI tooling
- AWS or Azure Cloud certification is a plus.
Responsibilities
- Execution of day-to-day tasks related to monitoring and managing cloud infrastructure to ensure service availability and data security
- Execute ticket triage, investigation and resolution of reported incidents
- Participate in 24x7 on-call rotations to resolve incidents in support of production systems
- Monitor and configure systems resources (memory, disks space & CPU utilization)
- Improve customer experience with infrastructure optimization
- Manage and perform operating system and application software patches and updates
- Performs root cause analysis on trended incidents and major outages up through the application stack
Other
- 1 year or less of relevant and related work experience.
- Problem-solving abilities, effective communication skills, and attention to detail.
- Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
