Growing the American Express brand in more than 150 countries around the world by creating best-in-class experiences for segmentation, targeting, and eligibility of marketing offers across multiple channels using Adobe Products.
Requirements
- Experience with Adobe CDP (Customer Data Platform), Adobe Journey Optimizer & Campaign Journey Analytics or Martech ecosystem/platforms will be a plus.
- Experience on one or more teams using Agile software development process such as Scrum or Kanban.
- SAFe training and certification a plus.
- UI/UX experience will be a plus.
Responsibilities
- Develop the Segmentation, Targeting & Eligibility product roadmap and define timelines for future features and capabilities.
- Prioritize feature backlog, user stories according to defined outcomes and key results.
- Converting market needs into clearly defined and actionable requirement.
- Create & maintain Product Documentation.
- Train users on the new launched products & create user documentation.
- Conduct research and support the implementation of new and products & functionalities.
Other
- 2+ years of Product Management experience.
- Strong product ownership and development experience.
- Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines.
- Ability to translate technical terminology to business partners and business requirements to technology partners.
- Excellent communication skills (written and verbal) & relationship building skills.
- Strong work ethic with a global mindset.
- Ability to work independently and within a team; good communication skills with a "can do" attitude toward creative problem solving.
- Self-starter and able to connect dots to understand how their work fits into the broader organization.
- Actively collaborate with other Product Managers, Product Owners, Marketing, Operations, Engineering and other key stakeholders to push forward and execute long term initiatives.
- Coordinate cross-business unit initiatives and management to support new products and/or capabilities by serving as the liaison between marketing and technology.
