Moderna is seeking to enhance field execution and customer engagement insights through data-driven analytics and performance reporting
Requirements
- Technical proficiency in SQL, Python or R, and BI tools such as Tableau or Power BI
- Experience working with pharmaceutical commercial datasets (e.g., IQVIA, claims, chargebacks)
- Hands on experience or knowledgeable in statistical and machine learning models
- Strong MS Office skills
- Experience working in a matrixed environment
- Field analytics experience
- Technical proficiency in CRM, MDM, and reporting platforms
Responsibilities
- Lead the development of segmentation, targeting models, call plans, and territory alignments to support customer engagement
- Generate health care organization (HCO) and health care provider (HCP) target lists using statistical methods
- Execute field force sizing and workload balancing analyses in collaboration with Sales Ops and Commercial teams
- Create and maintain KPI dashboards and field performance reports in partnership with Digital and Sales Ops
- Translate complex commercial and field activity data into actionable insights to guide execution
- Support the design and tracking of incentive compensation plans by delivering performance analytics and territory-level insights
- Deliver structured insight reports to field leadership on customer engagement effectiveness, resource utilization, and team performance
Other
- Bachelor’s Degree in relevant field
- 8+ years’ experience, primarily in the pharmaceutical/health care industry with experience in field analytics, commercial insights or sales operations
- Ability to travel as needed
- Strong interpersonal abilities and capacity to manage multiple projects simultaneously and agilely
- Ability to influence decision-making and gain the respect, collaboration and support of stakeholders without line-authority
