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Fidelity is looking to enhance customer engagement across digital channels by applying email channel expertise and personalized data, and implementing enhanced operational processes and new technology within their Marketing Automation and Lead Management team.

Requirements

• Experience with HTML, CSS, JavaScript, AmpScript, and Adobe Creative Cloud
• Experience with Salesforce Marketing Cloud including Journey building and Distributed Marketing and other marketing automation platforms
• Basic understanding of Salesforce CRM or CRMs data
• Ability to understand system architecture and platform capabilities
• Develop and maintain dynamic email content
• Audit and perform quality assurance on electronic communications to ensure flawless delivery, including peer and team design reviews
• Test, optimize and debug email content for deliverability and rendering

Responsibilities

• Develop and maintain dynamic email content
• Audit and perform quality assurance on electronic communications to ensure flawless delivery, including peer and team design reviews
• Support and monitor email communications in production, troubleshoot technical issues, and make modifications as necessary to ensure communication accuracy
• Test, optimize and debug email content for deliverability and rendering
• Experience with Salesforce Marketing Cloud including Journey building and Distributed Marketing and other marketing automation platforms
• Ability to understand system architecture and platform capabilities

Other

• Ability to analyze problems and devise practical solutions
• Ability to effectively collaborate across the Marketing team and with business partners
• Integrity and purpose with a strong sense of accountability owning successes and failures
• Exceptional organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging collaborators and senior resources
• Fidelity will not provide immigration sponsorship for this position.