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Eli Lilly and Company Logo

Associate – IT Infrastructure

Eli Lilly and Company

$63,750 - $145,200
Sep 3, 2025
Whitestown, IN, USA
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Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing to create a new state-of-the-art manufacturing site, in Lebanon, Indianapolis. The brand-new facility will utilize the latest technology for API Manufacturing and will include several platforms including Peptides and Small Molecules Drug Substance Manufacturing. This is an exciting once-in-a-lifetime opportunity to help build and operate a new manufacturing site. The Lilly LP1 Lebanon site will be built using the latest high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.

Requirements

  • Troubleshooting problems on platforms including; Citrix,RealVNC, VDI, Linux,MacOs, Windows OS,iGeltechnology and other workstation connected hardware as well as Telecom.
  • Experience in configuring DNS, NTP, Proxy, etc, for MQ workstations.
  • Provide strategy for immediate and future upgrades/patching of hardware and software applications
  • Providing supporting documentation for validation and testing of upgrades
  • Drive the validation of new and existing systems by providing technical design information to assure GMP data integrity
  • 6 years in a technical or operational IT role, with experience supporting end-user workspaces, hardware (e.g., scanners, printers), networking systems, and/or telecom technologies.
  • Experience supporting Process Automation systems infrastructure.

Responsibilities

  • Perform technical requirements gathering and analysis of business and manufacturing IT infrastructure
  • Coordinate with other Lilly groups and vendors regarding requirements, operating system requirements, additional hardware requirements and costs
  • Create strategy and plan to provide qualified infrastructure platforms, and be able to execute the defined plan.
  • Perform Cybersecurity assessments according to enterprise and organizational requirements
  • Train end user(s) on the operations of new equipment, workstation software, networking,etc
  • Troubleshooting problems on platforms including; Citrix,RealVNC, VDI, Linux,MacOs, Windows OS,iGeltechnology and other workstation connected hardware as well as Telecom.
  • Consultant for questions regarding infrastructure, compatibility, backup, and configuration issues

Other

  • GMP knowledge and training
  • Cybersecurity principles knowledge and training
  • Strong problem identification and resolution skills
  • Strong communication skills
  • Customer focused