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Associate Mako Product Specialist

Stryker

$64,600 - $89,900
Sep 16, 2025
Hartford, CT, US
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Stryker is looking to improve orthopedic surgeries around the world by providing exceptional service and support for their Mako robot, a robotic-arm assisted surgery product.

Requirements

  • Demonstrated aptitude in technical skills and technology systems and administrative procedures ( e.g. ERP software, Office Suite, file processing and record management).
  • Previous clinical experience; nursing, physical therapy, surgical techs, athletic training, personal trainers, medical scribes, etc.
  • Extracurricular Involvement (community service, leadership organizations, athletic teams, etc.)
  • Fluency in written and spoken English required
  • Ability to lift, push, pull and carry up to 50 lbs
  • Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
  • Must have a valid driver’s license

Responsibilities

  • Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision.
  • Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning.
  • Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation.
  • Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies.
  • Maintain and control locally consigned equipment, instruments , implant, and disposables inventories.
  • Assist in product demonstrations and lab logistics .
  • Solve product problems for customers promptly and efficiently.

Other

  • 4-year degree or equivalent
  • 1 year relevant work experience
  • Ability to work in a fast-paced high volume clinical environment
  • Travel Percentage: 20%
  • Must be able to work on-call duties, including evenings, weekends, and holidays, as determined by territory needs