Stryker is looking to improve orthopedic surgeries around the world and achieve its mission of making healthcare better by providing support for its new Mako robot used in robotic-arm assisted surgery.
Requirements
- Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management).
- 1 year of relevant work experience
- Previous experience in a sales or technical product environment, preferably in the healthcare industry
Responsibilities
- Provide support to surgeons.
- Provide clinical support to all end-users.
- Offer guidance and assistance during surgical procedures.
- Resolve technical product and service issues as needed.
- Provide customer education and ongoing in-services.
- Assist surgeons in pre-operative implant planning.
- Ensure all cases are planned and reviewed with surgeons prior to scheduled surgeries, and that all inventory is accounted for.
Other
- Relationship-builders. Thoughtful product specialists who create genuine, trusting relationships with surgeons, hospital staff, internal team members and potential new customers.
- Team players. Collaborative partners who are excited to give it their all working side-by-side with surgeons in the operating room as well as with their internal team members back in the office.
- Detail-oriented thinkers. Individuals with keen attention to detail and who recognize that even the smallest aspect can make a big impact.
- Problem-solvers. Associates who anticipate challenges and quickly resolve problems as they arise, even in the face of ambiguity or uncertainty.
- Customer-focused specialists. Individuals who make decisions thinking first of our customers and our business.
